The worst time to find out a camera stopped recording is right after something happens. Our managed service plans take that worry off your plate. We watch the health of your system, keep it updated, and fix problems — often before you ever notice them.
Every plan is month to month and priced to your system, and covers cameras we installed or systems already in place after a one-time check-up.
Choose your plan
Essential
The basics, done right.
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- Remote health monitoring of cameras and recorder
- Alert and follow-up when a camera goes offline or stops recording
- Firmware and software updates to keep the system secure
- Remote troubleshooting by phone and online
- Help finding and exporting footage when you need it
- On-site service calls at a discounted rate
Most popular
Professional
Proactive, scheduled care.
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Everything in Essential, plus:
- Annual on-site inspection — lenses and housings cleaned, focus, angles and mounts checked
- Hard drive health checks and storage verification
- Priority scheduling for on-site service
- Quarterly system report: uptime, issues found and what we fixed
Premier
Complete peace of mind.
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Everything in Professional, plus:
- On-site inspections twice a year
- Our fastest response times
- Labor for repairs and replacements included
- Discounted replacement cameras and hard drives
- After-hours emergency support
- A dedicated technician who knows your site
Not sure which plan fits? Call us at (732) 381-5604 and we’ll recommend one based on your system and how you use it.
Common questions
How much does a plan cost?
Pricing depends on the number of cameras and the plan level. Call us at (732) 381-5604 or send us a message and we’ll give you a clear monthly price.
Do I need a long-term contract?
No. Plans are month to month, and you can move up or down a level any time.
What if you didn’t install my system?
No problem. We start with a one-time check-up to document your system and fix anything that needs attention, then your plan begins.
What isn’t covered?
Damage from vandalism, weather or accidents, and adding new cameras, which we quote separately.
Planning a camera maintenance project?
Tell us what you have, what you need, and when you need it. We’ll walk the site, ask the right questions and give you a clear, itemized quote.